Monday 21 July 2008
1. Customer Service Strategies
Make your customers keep coming back for more - courses from AMA.
www.amanet.org
2. Customer Service Skill Training
Strategic FuturesĀ® has created a unique combination of customer service and matrix management training content for customer-focused teams. Our strategies get results.
strategicfutures.com
3. Customer Service Training Programs
Customer Service Training programs for all staff, managers, telephone, and e-mail. Site details program outline and offers free tips. Train-the-trainer and licensing agreements available.
www.customerservicetraining.net
4. Customer Service Training Video Program
Self-contained training program including handouts, slides, and guides. Spanish or English. Train your entire staff for improved service and profits.
www.chartcourse.com
5. Customer Service Skills
Improve Skills in Project Mgmt, IT, Business & More. Try it Now.
www.skillsoft.com
6. Dale Carnegie's Booklet
Offers practical tools to increase your profits. Download for free.
www.DaleCarnegie.com
7. Disney Institute: Customer Service
Experience the business behind the "magic" with hands-on training.
www.DisneyInstitute.com
8. Customer Satisfaction Solutions
Boost revenues and improve customer satisfaction with HyperQuality.
www.hyperquality.com
9. Customer Service Training Game
Use in class as a game or in daily quick discussions. Teach customer service basics. Many industry specific add on modules and customizing options to choose. Other subjects offered as well.
www.UniqueTraining.com
10. Loyalty that Works - Customer Service
Unlimited promotions and mailings - Go beyond points. For as little as $25/mo you can utilize the same type of tracking software as the major franchises. No Contracts, No Catch. PC Software.
www.preferredpatron.com